contact & help
Got some fresh questions for us?
FAQs
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I can't find the EXTRA product I'm looking for, do you still make it?
Our full range of EXTRA products can be found by clicking here.
Do you test on animals?
In the day-to-day development of our chocolate, gum, confectionery, food, drinks, and pet care products, we do not undertake, support, or sponsor studies that harm animals. Please read our Animal Research Policy for more details: https://www.mars.com/about/policies-and-practices/our-animal-research-policy(open in new tab)
Where can I purchase EXTRA products?
EXTRA is available in a range of different retailers from large supermarkets to small independent retailers. Larger stores will often have a larger selection of our EXTRA range.
Why don't you sell international varieties of Mars products in the UK?
We can't sell other product varieties in the UK which you may have come across in other countries. This is because we have different food and labelling policies in Europe around ingredients and colours.
As a small retailer, can I purchase your products directly?
To get the best prices, you'd be better visiting your local wholesaler / shop. If they don't stock the product you're looking for, you can ask them to order it for you.
Can I buy gum from you directly?
We don't offer a direct delivery service, but all of our products are widely stocked and should be available in a store near you.