Various EXTRA bottles on R and L, leaning left, on blue background

Frequently Asked Questions

CONTACT & HELP

Got some fresh questions for us?

FAQs

  1. Q:

    I have a question or a complaint about EXTRA who do I contact?

    A:

    Our Consumer Care team would love to help you with any questions or comments and you can reach them by filling out the form below.

  2. Q:

    I’m having trouble finding my favourite product at my usual shop. Help!  

    A:

    Our product range varies between stores and locations, and our Consumer Care team would love to help. You can reach out to them by filling out the form below.

  3. Q:

    As a small retailer, can I purchase your products directly? 

    A:

    While we are not set up for direct or bulk sales to small retailers, we know that a confectionery wholesaler will be able to help. You can find their contact details by searching the internet for local confectionery wholesalers in your area.

  4. Q:

    Do you have product samples?

    A:

    Sorry, we don't offer samples or free products.