FAQs

1. Q:

   I have a question or a complaint about EXTRA who do I contact?

   A:

   Our Consumer Care team would love to help you with any questions or comments and you can reach them by filling out the form below.

2. Q:

   I’m having trouble finding my favourite product at my usual shop. Help!  

   A:

   Our product range varies between stores and locations, and our Consumer Care team would love to help. You can reach out to them by filling out the form below.

3. Q:

   As a small retailer, can I purchase your products directly? 

   A:

   While we are not set up for direct or bulk sales to small retailers, we know that a confectionery wholesaler will be able to help. You can find their contact details by searching the internet for local confectionery wholesalers in your area.

4. Q:

   Do you have product samples?

   A:

   Sorry, we don't offer samples or free products.